Refund Policy

Our Risk-Free Guarantee

We stand by the quality of Sumvela. If it doesn't meet your needs, we make the refund process as simple as possible.

14-Day Window

You have two full weeks after purchase to evaluate the engine and request a refund.

No Reason Needed

We don't ask any reason for a refund. If you want it back, you get it back. No friction.

Fast Processing

Refunds are typically processed within 1-2 business days once requested.

Refund Eligibility

To be eligible for a refund, you must contact us within 14 calendar days from the date of your initial purchase.

How to Request

Simply send an email to hi@costvela.com with your purchase details. We will process your request immediately.

Our Commitment

While we don't require a reason, we always appreciate feedback on how we can improve the engine. Our goal is to build the best calculation infrastructure for .NET developers.

Need Technical Help?

If you're facing a technical hurdle, our engineers are ready to help you integrate Sumvela into your specific stack.

Contact Support →